Offsettable

Privacy Policy

Effective Date: 1 August 2025

This Privacy Policy explains how Offsettable Limited, a company registered in England under company number 16222378 ("we", "us", or "our"), collects, uses, and protects your personal data when you use our website and services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Personal Data We Collect

  • Identity Data: Name, title, date of birth.
  • Contact Data: Billing address, email address, and telephone numbers.
  • Financial Data: Payment card details (processed by a third-party provider — we do not store these).
  • Transaction Data: Details about payments and products/services purchased.
  • Technical Data: IP address, browser type, time zone, operating system.
  • Profile Data: Username, purchases, preferences, and feedback.
  • Usage Data: Information about how you use our website and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us.

2. How We Collect Your Data

We collect data through direct interactions (forms, correspondence), automated technologies (cookies, server logs), and third parties (analytics providers, payment services).

3. How We Use Your Personal Data

We use your personal data to fulfil contracts, for legitimate interests, to comply with legal obligations, and with your consent where required.

4. Who We Share Your Personal Data With

We may share your data with service providers, professional advisers, regulators, payment processors, and delivery companies — all required to treat your data in accordance with the law.

5. International Transfers

We store your personal data within the UK and EEA. If transferred outside, we ensure appropriate safeguards are in place.

6. Data Security

We have appropriate security measures to prevent your personal data from being accidentally lost, accessed in an unauthorised way, altered, or disclosed.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Your Legal Rights

Under the UK GDPR, you have the right to:

  • Be informed about how we use your data
  • Access your personal data
  • Rectification of inaccurate data
  • Erasure ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing
  • Not be subject to automated decision-making

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

You have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.